Would love to meet you “live” at HDI

I am excited to be less two weeks away from speaking at the HDI Annual Conference and Expo in Orlando.  My session is scheduled for Friday morning at 10:15am.  If you will be there, please let me know - I would love to meet you in person.  Send me an email and we can schedule a time to talk!  http://www.thinkhdi.com/hdi2010/

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  Have you ever wished you could have an experienced expert develop a plan to improve your call center? Need to reduce costs and improve customer service? We can help! Contact Bob Furniss today for a free 30 minute review of your issues to find out how our Call Center Audit can help you. Click here to email Bob direct.

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• Bob Furniss

  As founder and President of Touchpoint Associates, Inc., Bob Furniss has more than 25 years of experience in the customer service field - assisting organizations to increase productivity and profits by bringing out the best in their people. He has shared his experience in the areas of leadership and service with some of the top companies in America - companies like FedEx, Corporate Express, DePaul University, Delta Airlines, Hanley Wood and more. Click here to email Bob direct

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