What would you do if you had 30 extra minutes?
Thanks to Chris Brogan for a recent post at chrisbrogan.com on the same subject. He asks the same question.
So what is our answer as you are a frontline Supervisor? Would you spend time catching-up on email? Finishing-up a report? Finally get a chance to take a lunch-break?
How about this – what you spent the 30 minutes focusing on an employee that really needs some coaching or hands-on mentoring? If it has been a while since you took a walk, why not tell someone you will be back in a bit and ask an employee to take a walk with you. Three laps around the parking lot should give you both some fresh air – and more importantly give you 30 minutes of unencumbered time with someone that could really use some feedback and mentoring…
What would you do? What is your suggestion?
Comments
2 Comments on What would you do if you had 30 extra minutes?
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Jill Frazier on
Wed, 10th Aug 2011 3:30 pm
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Bob Furniss on
Thu, 11th Aug 2011 6:06 pm
I see your not eating the frog. That’s okay. Blogs are so 2008. We know you twitter. But I always enjoy your thoughts.
Jill – you are so right! I have been so bad at eating frogs lately… Glad you know about Twitter. I am speaking at CC Demo in October and hope to kick-in with some blog posts before and after… Love the comment about 2008 
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Bob Furniss
As founder and President of Touchpoint Associates, Inc., Bob Furniss has more than 25 years of experience in the customer service field - assisting organizations to increase productivity and profits by bringing out the best in their people. He has shared his experience in the areas of leadership and service with some of the top companies in America - companies like FedEx, Corporate Express, DePaul University, Delta Airlines, Hanley Wood and more.
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