http://www.bobfurniss.com Ideas about leadership, management and life by Bob Furniss Mon, 08 Mar 2010 20:42:33 +0000 http://wordpress.org/?v=2.7.1 en hourly 1 http://www.bobfurniss.com/callcenterhistory/ http://www.bobfurniss.com/callcenterhistory/#comments Mon, 08 Mar 2010 20:42:33 +0000 Bob Furniss http://www.bobfurniss.com/?p=583 http://www.bobfurniss.com/callcenterhistory/feed/ http://www.bobfurniss.com/would-love-to-meet-you-live-at-hdi/ http://www.bobfurniss.com/would-love-to-meet-you-live-at-hdi/#comments Fri, 05 Mar 2010 21:12:49 +0000 Bob Furniss http://www.bobfurniss.com/?p=573 http://www.bobfurniss.com/would-love-to-meet-you-live-at-hdi/feed/ http://www.bobfurniss.com/top-10-signs-you-work-in-a-call-center/ http://www.bobfurniss.com/top-10-signs-you-work-in-a-call-center/#comments Mon, 15 Feb 2010 20:46:03 +0000 Bob Furniss http://www.bobfurniss.com/?p=569 http://www.bobfurniss.com/top-10-signs-you-work-in-a-call-center/feed/ http://www.bobfurniss.com/reflecting-on-the-possibilities-and-the-blessings/ http://www.bobfurniss.com/reflecting-on-the-possibilities-and-the-blessings/#comments Mon, 08 Feb 2010 20:40:08 +0000 Bob Furniss http://www.bobfurniss.com/?p=562 http://www.bobfurniss.com/reflecting-on-the-possibilities-and-the-blessings/feed/ http://www.bobfurniss.com/power-of-one-one-little-note/ http://www.bobfurniss.com/power-of-one-one-little-note/#comments Fri, 01 Jan 2010 20:43:34 +0000 Bob Furniss http://www.bobfurniss.com/?p=565 http://www.bobfurniss.com/power-of-one-one-little-note/feed/ http://www.bobfurniss.com/advent-conspiracy/ http://www.bobfurniss.com/advent-conspiracy/#comments Sun, 20 Dec 2009 20:08:08 +0000 Bob Furniss http://www.bobfurniss.com/?p=543 http://www.bobfurniss.com/advent-conspiracy/feed/ http://www.bobfurniss.com/leading-the-culture-shift/ http://www.bobfurniss.com/leading-the-culture-shift/#comments Wed, 16 Dec 2009 23:34:03 +0000 Bob Furniss http://www.bobfurniss.com/?p=533 http://www.bobfurniss.com/leading-the-culture-shift/feed/ http://www.bobfurniss.com/the-little-voice-in-your-head/ http://www.bobfurniss.com/the-little-voice-in-your-head/#comments Sun, 13 Dec 2009 22:49:07 +0000 Bob Furniss http://www.bobfurniss.com/?p=521 http://www.bobfurniss.com/the-little-voice-in-your-head/feed/ http://www.bobfurniss.com/simple-words-seem-to-be-hard-to-say/ http://www.bobfurniss.com/simple-words-seem-to-be-hard-to-say/#comments Tue, 10 Nov 2009 21:12:01 +0000 Bob Furniss http://www.bobfurniss.com/?p=503 http://www.bobfurniss.com/simple-words-seem-to-be-hard-to-say/feed/ http://www.bobfurniss.com/leading-while-distracted/ http://www.bobfurniss.com/leading-while-distracted/#comments Wed, 28 Oct 2009 00:21:50 +0000 Bob Furniss http://www.bobfurniss.com/?p=496 http://www.bobfurniss.com/leading-while-distracted/feed/